Orders and Delivery
Standard delivery within 3-5 days
Free delivery on orders over 850 € excluding taxes to Benelux/France (except Corsica)
For orders less than this amount, a minimum participation fee of 30 € excluding taxes.
Ask us for shipping costs for the rest of Europe and the world.
We partner direct with our hotel clients and pride ourselves on our personalized service and proactive, flawless logistics support. We strive to make ordering your guest amenities easy and convenient. In addition to our head office in Brussels, we now have a sales office located in St. Rémy de Provence, France.
Price Quotes and Ordering
Contact us by email or telephone to receive our current price lists, request samples or to place an order. Our signature brands are sold by the case (our minimum order quantity). Let us know which collections you are interested in and we will promptly provide you with a personalized price quote including the costs for shipping.
Delivery of your order
Our warehouse locations in France and Belgium are fully stocked, and through our preferred European manufacturing partners we have the ability and flexibility to respond quickly to your new order requirements.
Your order ships from one of our centrally located distribution centres in Avignon, France (84) or Belgium.
For countries within the European Union, we process orders within 48 hours from when the order and payment is received and communicate tracking information via electronic notifications via our shipping partners France Express and GLS. For other markets, long term logistics partners support global distribution.
Shipping costs include packaging, handling and transportation costs. We advise you to consolidate your purchases into a single order. We are unable to group two separate sales orders and you will have to pay the shipping costs for each. Your package is shipped at your own risk; special care is taken to the packages containing fragile products.